Privacy Policy

Germany – GDPR (DSGVO) & TTDSG

1) Controller

Suzan Bartholomeusz – Fluency Edge Neurolanguage Coaching®
Kuno-Fischer-Str. 7a
14057 Berlin
Germany

info@fluency-edge.com

Website: https://fluency-edge.com

2) Data protection overview

We process personal data only where permitted by law, in particular under the General Data Protection Regulation (GDPR / DSGVO) and the German Telecommunications-Telemedia Data Protection Act (TTDSG), or where you have given consent.

3) Hosting and server log files

When you visit this website, our hosting provider automatically processes data in server log files (e.g. IP address, date/time, requested page, referrer, browser and operating system).

Purpose: website delivery, stability, security, and troubleshooting.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest).
Retention: usually 7–30 days and then deleted unless required for security investigations.

Hosting provider / processor:
Alfahosting GmbH, Germany (processing under Art. 28 GDPR).

4) Cookies and consent management (TTDSG + GDPR)

Essential technologies

Technically necessary cookies and similar technologies may be used without consent to provide the website and its essential functions.

Legal basis:
§ 25(2) TTDSG;
Art. 6(1)(f) GDPR and/or Art. 6(1)(b) GDPR.

All other cookies (analytics / marketing / third-party)

Non-essential cookies (e.g. analytics, marketing, embedded third-party services) are used only with your consent.

Legal basis: § 25(1) TTDSG; Art. 6(1)(a) GDPR.

You can withdraw or change your consent at any time via “Cookie Settings” in the website footer.

Cookie Consent Tool (CMP)

We use a consent management platform (CMP) to store your consent choices (consent status, timestamp, selected categories, device/browser information, consent ID).

Legal basis: Art. 6(1)(c) GDPR (legal obligation) and/or Art. 6(1)(f) GDPR (proof and management of consent).

Cookie categories used on this site:

  • Essential (always active)
  • Preferences (optional)
  • Statistics / Analytics (optional)
  • Marketing (optional)
  • External media (optional)

5) Contact (email / contact form)

If you contact us, we process the data you provide (e.g. name, email, message) to handle your request.

Legal basis: Art. 6(1)(b) GDPR or Art. 6(1)(f) GDPR.
Retention: data is deleted after processing unless statutory retention obligations apply.

6) Social media and external content

If third-party content (e.g. Instagram, LinkedIn, YouTube) is embedded, providers may receive technical data such as your IP address when the content loads.

Such content is loaded only after your consent via the consent tool (category “External media”), unless required for a function you explicitly request.

Legal basis: § 25(1) TTDSG; Art. 6(1)(a) GDPR.

7) Your rights

You have the right to access, rectification, erasure, restriction, data portability, and objection (Art. 15–21 GDPR), and the right to withdraw consent at any time (Art. 7(3) GDPR).

You also have the right to lodge a complaint with a supervisory authority. In Berlin, this is the Berlin Commissioner for Data Protection and Freedom of Information (BlnBDI).

8) Security

We use appropriate technical and organizational measures to protect personal data (Art. 32 GDPR). However, no internet transmission is completely secure.

9) No automated decisions

We do not use automated decision-making or profiling within the meaning of Art. 22 GDPR.

We use cookies to improve your experience. Essential cookies are always active. Non-essential cookies (e.g., analytics) are only set with your consent.